Customer reviews of Value Cars York Ltd

By Frances M on 06 March 2025 | Purchase not verified

Mario and Adam were extremely kind and patient with my purchase of a Fiat 500, which I had chosen after allowing me to test and try multiple different cars they had in the yard. Price was very reasonable after trade in and the customer service was superb. Highly recommended

Reply from Value Cars York Ltd on 24/03/25

Thank you very much for your kind business we are very grateful. We appreciate your fantastic comment and wish you many years of happy motoring.

By Anonymous on 17 February 2025 | Purchase not verified

Fantastic service, Adam is very open and friendly. Great value for money would definitely recommend Value Cars

Reply from Value Cars York Ltd on 17/02/25

Thank you very much. It is always a pleasure seeing and dealing with you. 2 cars so far that is absolutely fantastic, we are very grateful. We wish you all the very best and many many years of happy motoring. All the best, Value Cars York

By Anonymous on 19 January 2025 | Purchase not verified

Bought a focus 4 years ago, its still going strong

Reply from Value Cars York Ltd on 21/01/25

Thank you very much we are very grateful for all our kind customers and particularly you for remembering us after four years. Wishing you all the very best.

By Rob S on 31 December 2024 | Purchase not verified

I originally chose Value Cars York to buy a used vehicle - accepting that the price would likely be a bit over the odds, but based on the positive reviews here online. I wish that I had now gone elsewhere. The used Ford Focus (auto) we bought failed beyond reasonable repair in less than 1,000 miles. Because Value Cars York warranty expires after a period of time - and not use - Adam and Mario were only willing to charge me extra cash to fix the car. Beware of this. As Adam told me, it doesn't matter if you've only done 5 miles; if it's after 3 months the problem is all yours. As the auto gearbox failed, York Value Cars were unable to fix it. They connected me with a mechanic, promising he would help, but he refused. Every garage in York I've contacted won't touch it, as it's a used automatic and deemed not worth the both. So now I'm left with a scrap car on my drive. Sadly my review is negative of the whole experience and I certainly do not recommend this garage. Take an additional few hours and check out some alternatives for a fairer and friendlier experience.

Reply from Value Cars York Ltd on 02/01/25

Thank you for your feed back. You had the car for over year and demanding us to repair. We offered to help inline with our commitment policy to all our customers.

By Anonymous on 19 November 2024 | Purchase not verified

Great place to buy a car.Efficient & friendly got my Kia last week. first time i have bought a car & the dealer rang me to ask how everything was going. Great job Adam & Mario. Keep it up. 19/11/24

By Darryl T on 12 October 2024 | Purchase not verified

Great service from start to finish ,no pushy salesman easy to deal with ,new car is fantastic ,took old car in part exchange ,would highly recommend

By Sophie R on 30 May 2024 | Purchase not verified

Genuinely all round solid guy, had a fantastic chat and came away a very happy new owner

Reply from Value Cars York Ltd on 10/07/24

Thank you very much we are very grateful for your kindness. All the best.

By Tracey M on 13 April 2024 | Purchase not verified

My 2nd car purchase from this garage. Very happy both times !! Also Helpful staff & owners (nothings no trouble) 🌟 🌟 🌟 🌟 🌟

Reply from Value Cars York Ltd on 08/05/24

Hi Tracey, Thank you very much for the second time. It was a pleasure meeting and dealing with you again. Have a great tine with your new car. Thank you.

By R S on 14 March 2024 | Purchase not verified

Great to buy from such helpful, genuine people, cheers!

By Tom J on 22 December 2023 | Purchase not verified

Bought an Astra for my son from here in November, everything first rate from start to finish.No pressure from Adam , happily let me take it for an unsupervised test drive. Arranged to pick it up the next day. When we arrived to collect it, it had been fully valeted and Adam spent a good amount of time showing us all the controls etc , we have now had it over a month and have had no issues with it at all, would have no hesitation buying another car from them

Reply from Value Cars York Ltd on 28/12/23

Thank you very much. Great singer and fantastic customer to deal with 😁 Wish you all the very best. Wish you all the very best. Kind regards, Value Cars Team