Customer reviews of Value Cars York Ltd

By Emma Parrott on 05 March 2026 | Verified purchase

Very helpful, friendly staff Understanding and worked out a way for me to have the car I wanted. Very fast at replying to emails and questions. Some dealerships can be pushy and just want the sale, these guys went above and beyond to help me find the best car for my needs.

Reply from Value Cars York Ltd on 05/03/26

Thank you very much Emma second time round, We are very grateful for your kind words and very nice way of dealing. We hope to see you and your family for your next cars. All the very best, Kind regards, Adam and the team

By LIAM BISHOP on 02 March 2026 | Verified purchase

As a first time buyer Mario was super helpful and answered all my questions about the car and gave a deep dive on the workings of it to. Friendly, polite and would recommend to anyone looking to buy a second hand car.

Reply from Value Cars York Ltd on 20/03/26

Thank you very much for your kind word and excellent way of dealing we do appreciate and very grateful for your kind business. We wish you all the very best with your lovely car and many years of happy motoring. Kind regards, Mario

By Phillip Graham on 27 February 2026 | Verified purchase

After contacting Adam showing interest in one of his cars I paid a small returnable deposit he held the car for a week whilst I was able to travel through to York and complete the deal. Adam was courteous and applied no pressure. It was a pleasure doing business with him. Thanks Adam, and the car is just what I needed at a very good price.

Reply from Value Cars York Ltd on 20/03/26

Thank you very much all the way from Sunny Northallerton. We are very grateful for you kindness and excellent way of dealing. Wish all the very best and many years of happy motoring. Adam and the team

By Anonymous on 20 January 2026 | Verified purchase

Helpful. Even let me take the car out for a test drive on my own! Set up everything on line. Explained all the controls.

Reply from Value Cars York Ltd on 11/02/26

Thank you very much we are very grateful for your kindness and excellent way of dealing. I wish many happy motoring years. All the best very best.

By Anonymous on 14 January 2026 | Verified purchase

Excellent service and very straightforward. Adam was very helpful, courteous and nice as were his colleagues. Mario made me a coffee and it was all straighforward. Highly recommend. Thank you so much for your kind help.

Reply from Value Cars York Ltd on 16/01/26

Thank you very much for your kindness and purchasing your lovely little Hyu I10. We wish you all the very best. Mario, Adam and the Value Cars team

By Anonymous on 06 January 2026 | Verified purchase

Friendly and helpful

Reply from Value Cars York Ltd on 15/01/26

Thank you very much for your kindness. Wish you all the very best.

By Anonymous on 31 December 2025 | Verified purchase

Brilliant customer service from start to finish. I really liked that Adam and his team left us to it to wander and look around rather than bombarding us like you get in some places. When we needed assistance they were very attentive and helpful. Before driving away, your car gets a thorough clean and polish...my car looks brand new! Overall extremely helpful team and would highly recommend! Thank you so much.

Reply from Value Cars York Ltd on 15/01/26

Thank you very much for your kindness and fantastic way of dealing. you were a delight to deal with. We wish many years of happy motoring. Adam and the team.

By Anthony Smithson on 20 December 2025 | Verified purchase

Two months after purchase broke down. They responded within 10 minutes with a curtasie car. My car rectified by next morning.

Reply from Value Cars York Ltd on 15/01/26

Thank you very much we are very grateful for your kindness and excellent way of dealing. I wish many years of happy motoring. All the best very best.

By Debbie von Malachowski on 18 December 2025 | Verified purchase

Buying a car from Value Cars Ltd was the best experience I have had buying a car in over 45 yrs of driving! I initially was thinking this is a small garage selling secondhand cars with no frills and my snobbery could have made me drive away!!! However the lead up to buying the amazing car I bought (i10 Hyundai automatic) set the scene to a successful experience and finally purchase! This in the main was due to Adam. He kept in touch answering all my numerous questions with professionalism and patience!!! He wasn’t pushy at all. He told me his opinion as there were two cars in the running and sent me off on a test drive. My partner and I were so happy with the car and the whole experience. Adam had all the paperwork which he went through with me. Within the hour I had bought a car and it was ready to go!! I would recommend this garage to anyone especially with Adam as boss! He is the most gracious and approachable man and he was happy to answer all of my questions and every eventuality he had covered. Thanks Adam I’m loving the car. It was definitely the right choice!!!!

Reply from Value Cars York Ltd on 15/01/26

Thank you very much we are very grateful for your kindness and excellent way of dealing. I wish many years of happy motoring. All the best very best. .Kind regards, Adam and the team

By MICHAEL O BRIEN on 04 November 2025 | Verified purchase

A good Long test drive. Car was got ready very quickly. And valeted to showroom standard. All in all very easy to deal with

Reply from Value Cars York Ltd on 04/11/25

Thank you very much. We are very grateful for you kindness and great way of dealings. We wish all the very best. Kind regards, Mario